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System Requirements

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Depending on the number of users, either SQL Server (32/64 bit) or SQL Express (32/64 bit) is used as 123insight's underlying database engine.

To help our customers achieve this environment we provide a free Network Verification Service via our Recommended Partner, GCI. This Verification Service is in the form of a telephone survey during which a series of key configuration details can be checked. Where any areas fall short of minimum requirements GCI can provide a quote for addressing these.

These guidelines are applicable to our current release only. They are split into 3 sections: Client, SQL Express (for up to 5 users) and SQL Server.

1. Client Workstation

The minimum recommended specification for a workstation running 123insight are as follows (obviously more RAM and a higher specification processor would provide better performance):


Dual Core 2.0GHz
4GB of RAM
1GB of free Hard Disk space
Minimum screen resolutions per aspect ratio type:

4:3 - 1280 x 1024
16:9 - 1600 x 900
16:10 - 1440 x 900

Operating System

32/64 bit Windows 10 Professional or Enterprise
32/64 bit Windows 8.1 Professional or Enterprise*

2. SQL Express 2012**/2014/2016/2017

For a single user or small network (up to 5 users)

Please refer to the Microsoft website for recommended hardware specifications for running SQL Express (as it varies between versions) taking into consideration other roles the workstation/server performs.

3. SQL Server 2012**/2014/2016/2017

For larger networks running on a Windows 2012***/2012-R2/2016/2019 Server.

In this environment each workstation runs the application locally and the server acts as the central data repository.

Please refer to the Microsoft website for recommended hardware specifications for running the above server and SQL systems, taking into consideration other roles the server performs.

123insight is compatible with Office 2013, Office 2016 and Office 365 (locally installed).

Windows Server and SQL Server should not be installed by anyone who does not fully understand the complexities of this software.

Hardware or operating system supply/support

For HOSTED SOLUTIONS please see additional information on GCI. Please note: 123 Insight Limited does not provide hardware or operating systems as described above, nor do we support hardware or operating systems. However our Approved Partner GCI is able to service all of these needs.

19 - 25 Nuffield Road
BH17 0RU

Tel: +44 (0)1202 464300
Fax: +44 (0)1202 660606

* Microsoft support ending January 2023
** Microsoft support ending July 2022
*** Microsoft support ending October 2023

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